What are visiting hours?
Recommended visiting hours are:
- Monday - Friday: 10AM - 8 PM
- Saturday & Sundays: 9AM - 10PM
- Holidays: 9AM - 10PM
However, this is flexible. Just let your nurse know if you are expecting visitors during other times. For security purposes all visitors must obtain a visitor pass from lobby security desk upon entering the building.
How do I use my telephone?
You are able to use your phone for local calls to the following area codes: 212, 516, 718, 347, 646, 914. Simply dial directly to the telephone number you wish to reach. There is a small charge per day for phone use.
How do I get cable?
There is a small fee for TV services. Cable service is free. Just let us know and we will be more than happy to connect the TV for you.
Can I have the newspaper delivered?
Local newspapers are delivered daily to the unit for use by all patients. Arrangements can be made to have a personal copy delivered, as well.
Can I bring my own food?
Your dietician will determine your specific food preferences and assist in planning your menu. However there is a refrigerator, freezer and microwave on the floor for your use.
Where are my meals served?
All meal selections are based on personal preference and dietary restrictions. You may dine in the day room on your floor or in your room.
What type of laundry services are provided?
Personal laundry services are available. If your laundry is being sent home, please inform staff. All clothing is labeled upon admission.
Is there computer or internet access available?
Portable wireless internet connection is available.
Where can I find information on other available services?
When you are admitted, you will receive a “Welcome Packet.” It will include information on all services provided.